Ashland Tire & Auto

Gregory Halpern 3 months ago

Overall, I had a good experience with Ashland Tire & Auto. I brought my car in for exhaust repairs, and they completed the work the same day. The repair cost seemed fair, though on the higher end of the expected range. One issue came up afterward: when I picked up the car, the tire pressure light was on. I initially assumed it was nothing serious, but by the following evening, one tire was completely flat. To be clear, I understand there's no way to know for sure whether the tire was damaged while the car was at the shop or while I was driving it home or the following day. I genuinely acknowledge that uncertainty. That said, the timing concerned me. I took the car to Just Tires, where I had purchased all four of the tires in 2022. I was told that the flat tire could not be repaired and needed to be replaced. Replacing two tires, which is fairly typical (depending on tread wear and matching) was recommended. The total cost, including tax and installation, was about $575. I discussed the situation with Ken Papas at Ashland Tire, and I appreciate the way he handled it. He didn't dismiss my concern, but he also fairly pointed out that neither of us could pinpoint when the damage occ

Chad Pietzsch 3 months ago

My younger daughters made a road trip to visit their sister in the city and on the way the low oil light came on. The car is regularly serviced, however burns oil as it is an older model with 100k miles. Rather than send them to buy a quart of oil and worry they might not get the cap closed tight, I called Ashland Tire & Auto. I spoke with Ken and he said he’d take care of them. They texted within minutes after arriving that they were back on the road. That kind of genuine care and professionalism is rare. Ken takes pride in doing right by his customers, not just fixing cars. We couldn’t be more grateful.

Audrey Hebson 3 months ago

Came here for a second opinion after the dealer told me I needed front and rear brake discs replaced. Ashland Tire did their own assessment, told me my rear brakes were fine and quoted me a fraction of what I would have paid at the dealership. They have my business for life!

Kevin Mars 4 months ago

Ashland Tire is my go to trusted source for my wheels and tires. They are kind, honest, quick and priced fairly. I have purchased and patched tires here along with oil changes. They have earned my business without question going forward.

Matt Weaver 4 months ago

Drove in from out of town and had a lot of front end noise. Ashland Tire was recommended. They got us in quickly on short notice. We needed a ball joint replaced. We had had that repair done on the other side of the car a couple of years ago by our regular mechanic. The price Ashland quoted was about the same as the previous repair and actually might have been less expensive. There were no surprises in the final bill. Communication was excellent. They got the work completed quickly. Excellent experience